What is HeroMed?
HeroMed is an AI-empowered practice management platform for medical and allied-health clinicians — combining scheduling, patient records, clinical notes, billing, and AI-powered patient-journey tools in one system.
Practice Perfected
Where medical meets digital AI.
The complete practice platform built by medical people, for medical people. Run your clinic, your way — with AI-empowered journeys for everything from the first call to the final invoice.
HeroMed is an AI-empowered practice management platform for medical and allied-health clinicians — scheduling, patient records, clinical notes, billing and AI patient-journey tools, in one system.
Avg. time saved
10.4 hrs / week
AI Scribe
Note ready · billing coded
Trusted by practices worldwide
HPCSABHFPOPIAHIPAAGDPRAHPRA · AUHCPC · UKCORU · IEAPTA · USNHS-readySAMAHPCSABHFPOPIAHIPAAGDPRAHPRA · AUHCPC · UKCORU · IEAPTA · USNHS-readySAMA
Built for every discipline
PhysiotherapyPsychologyDentistryChiropracticOccupational TherapyDieteticsPaediatricsGeneral PracticeOptometryAudiologySpeech TherapyWomen's HealthPhysiotherapyPsychologyDentistryChiropracticOccupational TherapyDieteticsPaediatricsGeneral PracticeOptometryAudiologySpeech TherapyWomen's Health
HeroMed Core AI — included
One platform. Every essential covered.
The full operating system for a modern practice — calendar, CRM, intake, consultation, billing, tasks, comms, security. No need to stitch together different tools.
Calendar & scheduling
Patient CRM
Digital intake & consent
Clinical workspace
Dictate to notes
Tasks & team workflow
Patient communications
Security & compliance
Built by medical people
A calmer clinic. A happier team. Better care.
HeroMed isn't bolted-on AI. It's a single, considered system designed around how modern practices actually run.
AI-empowered, not just AI scribing
Not just another AI Scribe. You automate the journey.
From phone call to invoice, every step has an AI Hero ready to help. Pick the ones you need, add them as you grow.
AI Scribe Hero
Ambient clinical notes, one-click coding, profile & medical-history extraction.
Booking Hero
Patient self-booking with smart intake — straight onto your calendar.
AI Invoicing Hero
Region-specific coding, tariffs and regional scheme integrations.
AI Reception Hero
Never miss a call. Voice AI books appointments and answers FAQs 24/7.
AI Marketing Hero
Personalise every patient journey. Compliant, on-brand, automatic.
WhatsApp & SMS
Reminders, confirmations and care nudges on patients' preferred channel.
One-click workflows
From clinical note to coded invoice, instantly.
Our AI Scribe doesn't just transcribe — it understands. Map notes to ICD-10 and regional tariffs, extract medical history, build a patient profile, and generate the invoice. All in one click.
- One-click codingNotes → ICD-10 / CPT / regional tariffs, mapped automatically.
- Profile in secondsBuild or update a full client profile from intake or photo of a card.
- Medical history extractionPast conditions, medications, allergies — pulled and structured.
- Photo-to-data captureSnap a medical aid card, an ID, or a referral. We do the typing.
AI Scribe Hero
AI ActionsAI
Auto-code billing
Map clinical notes to billing codes
AI
Extract medical history
Pull past conditions and medications
AI
Generate document
Letter, referral, treatment plan
AI Assistance services are assistive, not authoritative.
Heroic stories · real practitioners
In their own words.
Verified reviews from physiotherapists, occupational therapists and paediatric specialists running their practice on HeroMed.
Sedisha Brink
Physiotherapist · South Africa
"HeroMed software is revolutionary as it has been designed in collaboration with real people whom are industry leaders. This ensures that all components such as clinical notes are relevant to current practice.
Dr. Aisha Khan
Physiotherapist · Manchester, UK
"Switched from a 'big-name' PMS and immediately stopped fighting the software. My team's mood improved within a fortnight.
Robyn Tacon
BSc Physiotherapy (UCT) · NDT Paediatrics · MAES Therapy
"HeroMed has been fantastic with helping us set up and manage our accounts and notes, making sure we are POPI compliant and making sure our patient admin is so much easier!
James Petersen
Practice Manager · Toronto, Canada
"Booking → intake → note → invoice in one calm flow. Our reception team finally has time to be human with patients again.
Lindsay Harris
Physiotherapist · South Africa
"A successful partnership — HeroMed contribute towards making our modules complete.
Sofia Rinaldi
Osteopath · Auckland, NZ
"Beautifully designed, properly thought through. It treats clinicians like adults — that's rarer in this category than it should be.
Elana Janse Van Rensburg
Occupational Therapist · South Africa
"This is by far my favourite. I love how easy it is to use.
Mohammed Hassan
Clinic Owner · Abu Dhabi, UAE
"Clean, fast, secure, and the branding controls let us present at the standard our patients expect.
Samantha Ellenberger
Physiotherapist · South Africa
"The system is user-friendly and easy to learn.
10.4 hrs
saved weekly, per practitioner
+38%
more new patient bookings
98%
of users renew after year one
Global
POPIA · HIPAA · GDPR ready
Common questions
Answers to what people ask us most.
Short, direct answers to the questions we hear from clinicians, practice managers and buyers evaluating HeroMed.
Who uses HeroMed?
HeroMed is used by GPs, specialists, dentists, psychologists, physiotherapists, occupational therapists, chiropractors, dietitians, audiologists, optometrists, paediatricians, and multi-disciplinary clinics across South Africa, the UK, EU, Australia, New Zealand, the US, Canada and the Middle East.
What's the difference between HeroMed Core AI and HeroMed Prime?
HeroMed Core AI is our global, AI-empowered platform sold in USD. HeroMed Prime is a South-Africa-specific edition priced in ZAR (VAT-inclusive) with local medical-scheme tariffs and integrations. Both share the same underlying platform.
Is there a free trial?
Yes — HeroMed offers a 14-day free trial with no credit card required. You can start on Core AI or Prime and explore the full platform before committing.
Is HeroMed compliant with privacy laws?
HeroMed is built on global privacy and protection standards, including POPIA (South Africa), GDPR (EU/UK) and HIPAA-aligned controls (US). Data is encrypted in transit and at rest, with role-based access and audit trails.
Your practice, perfected.
Start with HeroMed Core AI, then layer in any AI Hero your practice requires. 14 days free — no credit card, no lock-in.