Practice Perfected

Where medical meets digital AI.

The complete practice platform built by medical people, for medical people. Run your clinic, your way — with AI-empowered journeys for everything from the first call to the final invoice.

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Loved by practitioners across South Africa & beyond.
Practitioner using HeroMed on a tablet
Avg. time saved
11 hrs / week

Trusted by practices worldwide

HPCSABHFPOPIAHIPAAGDPRAHPRA · AUHCPC · UKCORU · IEAPTA · USNHS-readySAMAHPCSABHFPOPIAHIPAAGDPRAHPRA · AUHCPC · UKCORU · IEAPTA · USNHS-readySAMA

Built for every discipline

PhysiotherapyPsychologyDentistryChiropracticOccupational TherapyDieteticsPaediatricsGeneral PracticeOptometryAudiologySpeech TherapyWomen's HealthPhysiotherapyPsychologyDentistryChiropracticOccupational TherapyDieteticsPaediatricsGeneral PracticeOptometryAudiologySpeech TherapyWomen's Health
HeroMed Core AI — included

One platform. Every essential covered.

The full operating system of a modern practice — calendar, CRM, intake, consultation, billing, tasks, comms, security. Everything you'd otherwise stitch together from five different tools.

Calendar & scheduling
Patient CRM
Digital intake & consent
Clinical workspace
Dictate to notes
Tasks & team workflow
Patient communications
Security & compliance
Modern calm clinic interior
Built by medical people

A calmer clinic. A happier team. Better care.

HeroMed isn't bolted-on AI. It's a single, considered system designed around how modern practices actually run.

AI-empowered, not just AI scribing

Most competitors stop at notes. We automate the journey.

From phone call to invoice, every step has an AI Hero ready to help. Pick the ones you need, add them as you grow.

AI Scribe Hero

Ambient clinical notes, one-click coding, profile & medical-history extraction.

Booking Hero

Patient self-booking with smart intake — straight onto your calendar.

AI Invoicing Hero

Region-specific coding, tariffs and regional scheme integrations.

AI Reception Hero

Never miss a call. Voice AI books appointments and answers FAQs 24/7.

AI Marketing Hero

Personalise every patient journey. Compliant, on-brand, automatic.

WhatsApp & SMS

Reminders, confirmations and care nudges on patients' preferred channel.

One-click workflows

From clinical note to coded invoice, instantly.

Our AI Scribe doesn't just transcribe — it understands. Map notes to ICD-10 and regional tariffs, extract medical history, build a patient profile, and generate the invoice. All in one click.

  • One-click coding
    Notes → ICD-10 / CPT / regional tariffs, mapped automatically.
  • Profile in seconds
    Build or update a full client profile from intake or photo of a card.
  • Medical history extraction
    Past conditions, medications, allergies — pulled and structured.
  • Photo-to-data capture
    Snap a medical aid card, an ID, or a referral. We do the typing.
AI Scribe Hero
AI Actions
AI
Auto-code billing
Map clinical notes to billing codes
AI
Extract medical history
Pull past conditions and medications
AI
Generate document
Letter, referral, treatment plan
AI Assistance services are assistive, not authoritative.
Heroic stories · real practitioners

In their own words.

Verified reviews from physiotherapists, occupational therapists and paediatric specialists running their practice on HeroMed.

Sedisha Brink
Sedisha Brink
Physiotherapist · South Africa
"HeroMed software is revolutionary as it has been designed in collaboration with real people whom are industry leaders. This ensures that all components such as clinical notes are relevant to current practice.
Dr. Aisha Khan
Dr. Aisha Khan
Physiotherapist · Manchester, UK
"Switched from a 'big-name' PMS and immediately stopped fighting the software. My team's mood improved within a fortnight.
Robyn Tacon
Robyn Tacon
BSc Physiotherapy (UCT) · NDT Paediatrics · MAES Therapy
"HeroMed has been fantastic with helping us set up and manage our accounts and notes, making sure we are POPI compliant and making sure our patient admin is so much easier!
James Petersen
James Petersen
Practice Manager · Toronto, Canada
"Booking → intake → note → invoice in one calm flow. Our reception team finally has time to be human with patients again.
Lindsay Harris
Lindsay Harris
Physiotherapist · South Africa
"A successful partnership — HeroMed contribute towards making our modules complete.
Sofia Rinaldi
Sofia Rinaldi
Osteopath · Auckland, NZ
"Beautifully designed, properly thought through. It treats clinicians like adults — that's rarer in this category than it should be.
Elana Janse Van Rensburg
Elana Janse Van Rensburg
Occupational Therapist · South Africa
"This is by far my favourite. I love how easy it is to use.
Mohammed Hassan
Mohammed Hassan
Clinic Owner · Abu Dhabi, UAE
"Clean, fast, secure, and the branding controls let us present at the standard our patients expect.
Samantha Ellenberger
Samantha Ellenberger
Physiotherapist · South Africa
"The system is user-friendly and easy to learn.
Karen Swanepoel
Karen Swanepoel
Physiotherapist · UAE
"I've run my practice on HeroMed successfully. The support team treats every question like it matters — because it does.
11 hrs
saved weekly, per practitioner
+38%
more new patient bookings
98%
of users renew after year one
Global
POPIA · HIPAA · GDPR ready

Your practice, perfected.

Start with HeroMed Core AI, then layer in any AI Hero. 14 days free — no credit card, no lock-in.

Talk to us