HeroMed is a powerful medical CRM platform tailored for healthcare providers to simplify patient management and practice operations. Its intuitive visual workflows break down complex tasks into clear stages, helping doctors, business managers, and admin staff effortlessly track their to-do lists and stay on top of daily responsibilities.
Our treatment workflow is designed with clear, actionable stages to streamline collaboration across your practice. Initially, clinicians draft treatment plans, outlining proposed care steps and notes. These drafts are then reviewed and finalised by the treating doctor, specialist, or manager, ensuring accuracy before proceeding. Once finalised, the billing team can generate invoices, which may enter a pending stage awaiting electronic data interchange (EDI) processing with insurers or payment providers. Admin staff track receipting once payments are received, closing the financial loop. In some cases, treatments may be recorded as notes only, handled directly by clinicians for documentation without billing. This stage-based approach keeps everyone - from doctors and billing teams to administrative staff - aligned and accountable throughout the patient care and financial lifecycle.
HeroMed’s visual workflow engine gives your whole team a live view of where every treatment stands—from first contact to final payment. Each colourful, intuitive stage tracks key actions: treatment notes, reviews, invoicing, EDI submissions, and receipting. Clinicians can draft and document care, while billing and admin teams handle claims and payments with confidence. Whether it’s a quick note-only session or a multi-step treatment plan, your team knows exactly what needs action, who’s responsible, and what’s next. It’s collaboration at a glance—bringing full-spectrum visibility and accountability to your entire practice.
Sacred heart inspired
The workflow engine isn’t just a feature - it’s the foundation. From appointments to clinical notes, billing to receipting, every part of HeroMed connects seamlessly with your workflow stages. No duplication, no scattered data - just one unified system guiding every action.
Wherever you are in the system, your workflow status is front and centre. Whether you're reviewing a patient file, drafting a letter, or checking outstanding invoices, the stage is always visible—helping your team act faster, with total clarity.
Each stage is designed to support every role in your practice. Clinicians, receptionists, billers, and managers all work in sync, with clearly defined responsibilities and instant visibility of what’s been done—and what still needs attention.
Software for allied health... crafted perfectly
We're humbled and inspired by the incredible journeys of our heroes. Exploring the experiences of practitioners who have embraced HeroMed's powerful MedicalCRM reveals a narrative of heightened efficiency, improved patient care, and streamlined workflows. Join us in the collective celebration of success and innovation in healthcare management, as we continue to empower practitioners and redefine the future of medical practice. Read more about some of these inspiring stories in our Case Study and Heroic Stories page...
"HeroMed SAVES THE DAY!
HeroMed is a user friendly, simple yet comprehensive system that makes admin a breeze! Their team is incredibly helpful! HeroMed will make anyone's life easier."
“HeroMed software is revolutionary as it has been designed in collaboration with real people whom are industry leaders. This ensures that all components such as clinical notes are relevant to current practice.” – B.Physio (UDW), MSc. Adv. Physio (KCL)."
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